“Let’s move it, guys, the bus is unloading!” You cringe as you hear the jaded tone in your nurse’s voice. Your department has been especially busy this past month with high-acuity patients, and your hospital is slowly and surely running out of space and resources.

altParamedics bring in a 60-year-old male who collapsed at work and remained unresponsive. They state that there was bystander CPR and a lot of freaking out by coworkers. The only past history they have was from a coworker who thought he had high blood pressure. There was also a witness who told them he was just walking, then doubled over and collapsed without saying a thing.

alt“I have to do a cost-benefit analysis of the situation,” your eager intern replies. It’s the end of the academic year and you are forcing your soon-to-be R2s to become more autonomous and confident in their management plans. You are amazed at the various answers you now get when you ask the simple question, “What do you want to do?”

altIt’s busy. There are twenty-eight patients in the waiting room with the longest waiting 4 hours. The queue for CT scans is over 2 hours and the one for ultrasounds is even longer; a staggering 4 hours, plus another hour to get results. Lots of people are frustrated. Your next two patients are both pregnant females in their first trimester with vaginal bleeding.

alt“I need a breath of fresh air,” your senior resident states. He has had a pretty rough night. He missed an LP on a rather robust woman with “the worst headache of her life” and then the trauma team swooped in and “stole” his thoracotomy on a GSW that was dropped off at the ambulance door. You tell him to take all the time he needs as you turn your attention to the intern that has been patiently awaiting your emergence from the critical care bay.

altYour next patient also has neck pain and since your hospital is full and your ED is boarding 14 inpatients currently, you are seriously hoping that this is going to be torticollis or a cervical strain that you can eventually send home.

alt“I think it’s time we go on ambulance diversion again,” your charge nurse suggests, looking as tired and frustrated as you feel. This is the third time this week that you have had to close your ED. All of the beds in the hospital are full, and your ED is bulging at the seams with sick patients that aren’t going anywhere anytime soon. You are holding 10 admissions at the present moment, and the hallways are lined with patients calling “doctor” every time you walk by.

alt“It’s all about how you play the game,” you explain to your intern. “As an EM physician, you are a healer, an educator, a detective, a diagnostician, and a master strategist all rolled into one.” He still appears rather frustrated that the internal medicine team is trying to “block” his admissions for the 65-year-old gentleman with newly diagnosed metastatic lung cancer and the 52-year-old lady with CHF and a BNP of 16,000 ng/L.

altYou just heard a great lecture on minimizing radiation exposure from diagnostic testing and your next patient may give you the opportunity to put the lecturer’s plan into practice. The patient is a 19-year-old male who thinks he may have food poisoning due to the fact that he developed abdominal pain last night after eating a burrito at a local “Roach Coach”.

alt“Nothing in medicine is black and white,” you hear your colleague explain to one of the rotating medical students. She looks perplexed as he goes on to explain that there is an “art” to medicine and just because she learned how to evaluate and manage a certain type of patient presentation one way, doesn’t mean there aren’t other “right” ways to do it.

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