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Articles by Eric Bachenheimer, MBA
Management
6
Goodbye waiting room
by Eric Bachenheimer, MBA on January 31, 2008
To beat the waiting room gridlock, rethink your entrance strategy
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Management
0
Patient Sat: Rules of engagement
by Eric Bachenheimer, MBA on November 30, 2007
Whether you love or hate patient satisfaction surveys, there are a few ways to avoid survey biases and make the most of the your numbers. 
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