Recent retail clinic comparison studies highlight the need for EDs to take a hard look at patient value and sub-par service. 

If you were to ask pretty much any layman if they thought that it was required that hospital personnel get flu shots, I dare say that most would answer yes. After all, it makes sense. Our nurses and doctors should be protected from getting the flu from patients and patients should be expected not to get the flu from the doctors and staff.

Dr. Rick Bukata gives Grand Rounds at the University of California, Los Angeles (UCLA), asking the question: "Would any other industry allow a three-fold variability in the ordering of a test over an entire year?" More importantly, how can a physician challenge overtesters with hard data. The answer? 6%. Watch the exclusive video to find out why.