Dear Director, I’m finishing residency and starting my first job. I’m pretty good but want to make a good impression and not screw up. What advice can you offer about getting started on the right foot?
My chairman tells me I need to see more patients. I’ve been doing this for a long time, and, believe me, I really am working as fast as I can. Now, I’m being told that if I don’t speed up, I could lose my job. Are there any tricks to being faster?
Dear Director, I keep hearing that the federal government is getting into the Patient Satisfaction business through something called ED-CAHPS. Is this like Press Ganey? I just want to focus on clinical excellence and patient safety - satisfaction seems to be all about fluffing pillows. Is ED CAHPS real and if so, how can we prepare?
Dear Director, I want all of my docs to sit on some hospital committees, but I hesitate with some, not knowing if I can trust them. What makes a physician good at representing the department? Is it a quality that I can teach?
Dear Director, I’m an experienced physician who is thinking of switching to a fixed overnight schedule. I’m wondering your thoughts on the benefits to this and any potential risks to my career.