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How can an ED solve a complex, systemic healthcare problem like patient satisfaction? They can sing about it, of course.
This gem of a video comes courtesy of the SVH emergency department in Pittsburgh. Enjoy.

 

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# AWESOME VIDEO!Julie Brookhiser 2011-02-12 17:05
Working in a hospital we ALL know how important those Press Ganey scores are to make everyone happy! This is an swesome awesome video! You guys deserve an Emmy or Oscar or whatever they give out!
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