WhiteCoat

Archive for February, 2009

VA Never Events

Tuesday, February 17th, 2009

Here’s a conundrum for a VA Hospital.

According to this article in the Oregonian, the widow of a patient who fell to his death from the roof of a Veterans Affairs Medical Center is suing the hospital and the doctors for $4.5 million.

The federal government has already stated that a patient death associated with a fall while being cared for in a healthcare facility is a “never event.”

I wonder whether the widow’s attorney will use the federal government’s new classifications of never events as proof that the government hospital was negligent. After all, if the government states, in effect, that such events should “never” happen, shouldn’t the occurrence of such an event be used as prima facie evidence of the government hospital’s negligence in this matter?

Strict liability.

Hello, summary judgment.

“Patients” or “Customers”?

Monday, February 16th, 2009

Two good posts about whether patients should be considered “customers” recently up at

Aggravated DocSurg and at Detroit Receiving’s EM Blog.

Bottom line is that there are a multitude of reasons why patients should not be considered “customers.”

Now if only more hospital administrators would buy into this concept. Unfortunately with health care dollars shrinking, the idea that the medical “customer is always right” won’t go away.

Does anyone think that this concept will hold true if we institute socialized medicine?

The Healthcare Ponzi scheme

Monday, February 16th, 2009

house-of-cards

Today I was going to finish a post I created about how emergency care in the US is now at a “tipping point.” Before doing so, I scanned some of my favorite blogs. A post by Dr. Wes is so insightful and so timely that I had to incorporate it into what I was writing about.

Dr. Wes coins a new term called the “Bernie Syndrome”, named after Bernie Madoff and his giant Ponzi scheme that took down so many wealthy investors. People got caught up in his scam because no one took the time to look at how Bernie achieved his remarkable results. No one cared. Bernie’s clients just got regular portfolio statements showing how great their investments were going. Meanwhile, behind the scenes, everything was crumbling. Even though Madoff’s business model was collapsing, everyone was still happy because of the rosy statements that Madoff was sending them … that is until the market got so bad that he couldn’t maintain his charade. Suddenly there was nationwide panic as people learned that the real picture was nothing like the picture that Bernie Madoff had painted.

Dr. Wes gives a couple of examples about the “Bernie Syndrome” and healthcare, including the recent SCHIP expansion and lowering Medicare eligibility to age 55 instead of age 65. US citizens suffering from Bernie Syndrome think that the added coverage is great. After all, just like Bernie Madoff’s investors, the public is going to get even more health care – for free – regardless of what the market or the deficit is like. SCHIP expansion will cover more kids. Medicare expansion will cover more seniors. Underneath these wonderful proposals, however, the medical care system in this country is being crushed under its own weight.

Before the Madoff collapse, several industry insiders questioned the returns Bernie Madoff achieved with his investment portfolios. No one seemed to listen – they were too caught up in the grand illusion that Madoff had created.

Now, at least in emergency healthcare, the Ponzi scheme, reinforced by the Bernie Syndrome, is starting to unravel.

George Bush embodied the Madoff Mentality when he told business leaders during a 2007 speech in Cleveland

“The immediate goal is to make sure there are more people on private insurance plans. I mean, people have access to health care in America. After all, you just go to an emergency room.”

The transcript of Mr. Bush’s speech used to be here, but for some reason the White House has now removed the text of that speech from its archives.

So patients with Bernie Syndrome now go to the “emergency rooms”. The widely held belief is that if you go to the emergency department, federal law requires the emergency departments to treat you. That widely held belief is only partially true.

EMTALA laws require that every patient be screened for an emergency condition. If no emergency condition is found, the hospital has no duty under EMTALA laws to provide any further care. If an emergency medical condition is found, the hospital is required to stabilize the condition, or, if the hospital cannot provide stabilizing treatment, then the hospital must provide an “appropriate transfer” to another facility that can provide such treatment.

The Ponzi scheme in emergency medical care was working well for a while. Then shrinking reimbursements closed some hospitals. Now unfunded emergency care is taking too much of a bite out of hospital budgets. You see, EMTALA may require that hospitals provide all patients with a screening exam and treatment for an emergency condition, but EMTALA makes no provision on how providers will receive reimbursement for that care. If a patient has no insurance and is not covered any of the social programs, the government won’t be on the hook. If the patient doesn’t have any money, the patient won’t be on the hook. Who is left holding the bag? Health care providers – hospitals and doctors. Hospitals may try to transfer the costs for some of that care back to patients with insurance, but as unemployment increases and the number of insured patients decreases, that shuffling will become unsustainable.

Health care providers are now trying to mitigate their financial risk. Specialists are avoiding EMTALA requirements by refusing to participate in emergency department call schedules. If specialists aren’t on call, they aren’t bound to treat anyone under EMTALA laws. The “free” specialist care has now dried up. In some rural communities, it may require travel of several hundred miles to obtain proper “on call” specialist care.

The latest way in which the Madoff Mentality is affecting emergency medical care is when hospital emergency departments provide the minimum amount of care required under EMTALA and then refer indigent patients to community clinics for further care. If a patient does not have an emergency medical condition, the hospital has no further requirements to treat the patient under EMTALA. EMTALA defines an “emergency medical condition” as

A medical condition manifesting itself by acute symptoms of sufficient severity (including severe pain) such that the absence of immediate medical attention could reasonably be expected to result in
(i) placing the health of the individual (or, with respect to a pregnant woman, the health of the woman or her unborn child) in serious jeopardy,
(ii) serious impairment to bodily functions, or
(iii) serious dysfunction of any bodily organ or part …

More and more hospitals are now providing an “EMTALA screen” to patients and then referring them to an outpatient clinic if patients do not have an emergency medical condition and cannot pay for their care.

Such was the case with the University of Chicago when it sent a child home last August after the child had been “mauled” by a pit bull. The story was just published in the Chicago Tribune on Friday.

After being bitten in the lip by a stray pit bull, 12 year old Dontae Adams was screened by emergency department staff. Part of his lip was “literally gone” according to Dontae’s mother. He was given antibiotics, morphine, a tetanus shot, and then was told to follow up at the County Hospital within one week. Dontae’s mother took him immediately to Cook County Hospital where he was “quickly admitted for surgery.”

While the case has sparked outrage among the public and among some medical groups, these are the difficult decisions that are being forced by the government’s Madoff Mentality and by those with Bernie Syndrome.

Failure to provide immediate treatment to Dontae’s lip laceration did not place his health in serious jeopardy, did not result in a serious impairment to any bodily functions, and was not likely to result in a serious dysfunction to any bodily organ or part. So technically, it does not appear the University of Chicago violated any EMTALA laws when it evaluated Dontae, provided basic treatment, and referred him to a county hospital.

As the giant healthcare Ponzi scheme starts to unravel, look for more and more hospitals to provide the minimum amount of medical care required under EMTALA and then refer patients without the means to pay for their care to community clinics. Need cancer treatment? Better have a substantial down payment if you go to the ED and want to be admitted. Have a broken bone? Chances are that you’ll get splinted and that you’ll just have to follow up in an outpatient clinic. There, without insurance, you’ll have to bring a down payment as well. Most of the time runny noses and coughs will be sent home from triage unless they have insurance.

For some hospitals, this tactic may be a way to increase profits, but for many hospitals, this policy will be a means to stave off bankruptcy.

We will never have a medical system in which health care is fast, free, and quality.

If you believe otherwise, I suggest that you also be careful on how you invest your retirement funds.

.

UPDATE FEBRUARY 19, 2009
The American College of Emergency Physicians issued a press release regarding the University of Chicago case.
The Chicago Tribune immediately released an article noting ACEP’s response. The comments section of the Tribune article shows many divergent opinions regarding whether exhaustive medical care should be free to all.

Where’s the Injury?

Saturday, February 14th, 2009

A new version of Throckmorton’s?

throckmorton-up

The Windows Vista Effect

Friday, February 13th, 2009

user-account-control

For those of you who actually use Windows Vista, what do you do when the User Account Control pops up a message like the one above?

Maybe the first few times you read it and see what the program is all about. After that, you glance at it when it pops up and click “Continue”. After a month or so, it grows to be a real pain in the but-tocks and you tend to ignore, or even get frustrated with it.

A recent Archives of Internal Medicine study titled “Overrides of Medication Alerts in Ambulatory Care” shows that the same concept holds true when doctors prescribe medications through a computer program.

Researchers studied more than 3.5 million electronic prescriptions written using a specific electronic prescribing system in several states between January and September 2006. They tracked 2872 total clinicians, looking to see how the clinicians would respond to “alerts” programmed into the electronic prescribing system. Alerts were programmed for allergies to medications and for potentially dangerous interactions between drugs being prescribed.

Of the 3.5 million prescriptions tracked, roughly half a million total “alerts” were generated by the electronic prescribing system. Half of those alerts were excluded by the researchers because they were “duplicate” alerts that occurred after the prescriber overrode the first alert.

The remaining 233,000 alerts were then studied to show how often prescribers accepted the alerts. Not surprisingly, the alerts were often ignored. “Drug-Drug Interaction” alerts were overridden 91% of the time and “allergy” alerts were overridden 77% of the time.

The researchers concluded that “Given the high override rate of all alerts, it appears that the utility of electronic medication alerts in outpatient practice is grossly inadequate … For active clinicians, most alerts may be more of a nuisance than an asset.”

I had three other thoughts about the study.

First, it proves that the more you computerize patient records, the more that the data will be tracked and analyzed. I really believe that data mining is the major impetus for the electronic medical record initiative pushed by the government.

Second, it shows how forcing clinicians to jump through more and more micromanagement and regulatory hoops in order to practice medicine won’t necessarily have the intended effect. It would be interesting to compare the productivity of the clinicians before and after the electronic medical record system was instituted.

Finally, the study shows that at least some of the “warnings” about drug interactions and drug allergies are theoretical ones and not clinical ones.
There were a quarter million prescriptions written in this study that were against the better judgment of some computer program.
Even though the prescriptions were written in 2006, I still haven’t heard about all the gloom and doom adverse patient outcomes tied to those those hundreds of thousands of transgressions.
Could it be that there were very few adverse outcomes and that the “warnings” were mostly overblown?

Like to see those study results.

Another Gash In The California Safety Net

Thursday, February 12th, 2009

broken-netAn article in yesterday’s California Daily Journal (subscription only) by Evan George titled “ER Patients Use Court Ruling to Push for Billing Refunds” shows why Californians are going to soon have a lot more difficulty obtaining emergency care.

A man named Ariel Sabban is suing Scripps Memorial Hospital and its emergency physician group for $57.83 as a refund for a medical bill he paid more than a year ago after bringing his kid to the hospital and having the emergency physician sew up his kid’s head. In essence, since balance billing is now “illegal” in California, Sabban is stating that the hospital and emergency physicians shouldn’t have billed him for what his insurance didn’t cover. He is being represented by Vincent Slavens, a partner at Krause Kalfayan Benink and Slavens in San Diego.

The Daily Journal expects that if a wave of class action suits over the case occurs, “hospitals and ER doctors could be on the hook for hundreds of millions of dollars in collective refunds to patients.”

I “Googled” the terms “Ariel Sabban” and “San Diego” and the first thing that popped up was this link to the California Bar Association.

Is Ariel Sabban’s full name “Ariel Joseph Sabban” and is he a San Diego attorney with the firm Murray, Hayes & Sabban?

If Krause Kalfayan Benink and Slavens is able to obtain class action status in their law suit, they have the potential to get a large settlement on behalf of the “class” who will each likely end up with a pittance in “reimbursement”. You have to know that a class action is what the firm is shooting for – why else would they file a lawsuit over $57?
If Ariel Sabban is an attorney, he just might have a “referral fee” arrangement with the law firm representing him, which could mean that a class action settlement becomes a windfall for him — all over his $57 “overpayment.”

Whomever Ariel Sabban is, he can revel in the fact that his frivolous lawsuit will likely be the straw that breaks the back of the California emergency medical system.

Everyone in California should realize just how bad their emergency medical care is about to get. I already posted about the difficulties with emergency medical care in California HERE and HERE. According to the Daily Journal article, 70 hospital emergency departments in California have closed in the past 13 years. It’s not going to get better.

When your dad is dripping with sweat, can’t breathe and is clutching his chest with a heart attack and seconds count, the next hospital emergency department that closes because of lack of funding just may be the one down the street from you. When your child stops breathing and you have to drive an hour or more in traffic and hope that you get to the hospital before your child dies, think of the California Supreme Court’s ruling about balance billing and ask yourself whether the lives of your family were worth $57.

My advice to California emergency physicians: Leave.
My advice to California emergency physician groups: Give notice to each and every hospital that you work at that you will not renew your contract and send the notice to the editors of the newspapers. Then leave.
My advice to other groups that might want to do business in California: Avoid California like the plague.
My advice to Californians: Put some law firm phone numbers on your speed dials for when you have a medical emergency. After all, everyone knows that lawyers are more important than doctors, anyway.

I said that cases like this would create a public health crisis … here it comes.

Boy am I glad I’m a doctor.

Ironic Criticisms

Wednesday, February 11th, 2009

The whole mess with salmonella and peanuts is pathetic.

Congress is holding a hearing titled “The Salmonella Outbreak: The Continued Failure to Protect the Food Supply” to determine whether Peanut Corp. officials knew that the peanuts they were shipping had tested positive for salmonella. Peanut Corp. President Stewart Parnell has been compelled to testify before the Subcommittee. According to one version of the story, when Parnell was informed that some of the company’s products tested positive for salmonella, he allegedly stopped using the lab that came up with so many positive results and shipped the product anyway.

If it really comes to light that the owners of the peanut companies knew that they were putting a bad product out into the market, they should be bailed out with several billion dollars in government loans. Ooops. Wrong industry.

If it really comes to light that the owners of the peanut companies knew that they were putting a bad product out into the market, they should be heavily fined and potentially jailed.

Henry Waxman, the Democratic Representative for the Los Angeles area of California and chairman of the House Committee on Energy and Commerce was quoted during the hearing as stating that “this company cared more about its financial bottom line” than about food safety.”

Waxman’s state has lost more than 800 inpatient pediatric hospital beds in the past 10 years and his own district has lost more than 400 inpatient pediatric hospital beds in the past 10 years because his state is repeatedly unwilling to pay for appropriate childhood medical care.

When Waxman’s state and the district he represents are “more concerned about their financial bottom line” than about the safety of the children they represent, I find his criticisms of the peanut industry a little ironic.

Bad Dog

Wednesday, February 11th, 2009

A very nice young lady came to be evaluated after being sexually assaulted.

The history as she described it was that she had just come out of the shower, was drying herself off, and had bent over when she was attacked from behind. She was knocked to the floor and rolled around to get free from the attacker, but she was held down on the ground and the attacker had sex with her. She had a couple of scratches on her back and side which occurred during the event.

There were other issues involved that I won’t discuss. As it stands, the patient was pretty embarrassed and upset about the whole situation.

She was able to make a positive ID on her attacker, though.

It was her boyfriend’s great dane.

Not the boyfriend. The boyfriend’s dog.

No we didn’t do a rape kit.

No we didn’t do a pregnancy test.

After discharging the patient, we did have a dilemma about who to call – the police or animal control.

We ended up calling both.

Just thought I’d throw this one out there to warn everone to be careful out there.

One Vaccination Argument Gone

Tuesday, February 10th, 2009

It isn’t just that the rates of autism haven’t declined after thimerosol was removed from vaccines.

The latest news is that one of the studies linking vaccines to autism used false data. British physician Andrew Wakefield allegedly fudged the findings.

But the damage has been done. The fear of transmitting autism via vaccination is so pervasive in some people that exposing the fraudulent study will likely do little to change their mindsets.

And the rate of largely preventable diseases begins to creep back into the picture …

The article noted that confirmed cases of measles has increased from 56 in 1998 to 1348 in 2008. Two children died from measles in 2008.

Thanks to BlackSails for the heads up.

Catch other reactions around the blogosphere at
Happy Hospitalist
Discover Magazine’s Bad Astronomy blog
Orac
Patricia Bauer

The Wait of Death

Monday, February 9th, 2009

intensive care unit monitorWhile searching for more information about the alleged death in the University of Chicago emergency department waiting room, I came across this article at the Huffington Post regarding an emergency patient in Japan who died after sustaining head and back injuries in a motorcycle accident.

When paramedics on the scene called hospitals to accept transport, 14 hospitals refused to accept the patient because they did not have the proper specialists. By the time the paramedics found a hospital to accept the patient, the patient had gone into shock from blood loss and later died.

The article notes that it is common for hospitals in Japan to be on the equivalent of “bypass” in the US, with more than 14,000 emergency patients being rejected by at least three Japanese hospitals in 2007 before getting treatment. In one case, a woman in her 70s with a breathing problem was rejected 49 times by Tokyo hospitals.

For all of you that think a situation like this could never happen in the US, consider this: In the US, under EMTALA laws, every patient is guaranteed a screening exam and stabilizing treatment to the best of an emergency department’s ability (unless coming by ambulance and the closest emergency department is on bypass – in which case you generally get diverted to another facility). If you are in a smaller ED and need specialty care that the hospital does not provide, you’re at the mercy of the specialty hospitals and the transport services.

I’ve had psychiatric patients in need of transfer rejected by seven different psychiatric hospitals. The time that I’ve spent trying to transfer those patients could have been used to treat other patients. I’ve seen many patients whose medical condition has gotten worse while waiting for transport from the rural hospital where I moonlight. I’ve watched patients die in front of me from heart attacks that didn’t respond to thrombolytics while waiting for transport to the tertiary care facility to arrive.

As more and more hospitals close and the services available at community hospitals shrink, I don’t expect things in this country to get better.

I foresee more and more essential services being centralized to large academic centers that will have finite resources. When those resources are overwhelmed by all of the patients being transferred to them, well …

When everything’s an emergency, nothing’s an emergency.

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