Archive for September, 2009
Saturday, September 12th, 2009
A young lady who has logged nearly 90 visits to our emergency department over the years was having pain all over the right side of her body. Just out of the blue, she developed sharp stabbing pains in the right side of her head, neck, chest, abdomen and her outer right leg. No other symptoms, just pain.
Her vital signs were normal. Her physical exam had no abnormalities – except for being a little anxious. I did an EKG that was unchanged from several other EKGs that were in her old records. We even did a trial of controlled hyperventilation and her symptoms got worse. So I gave her a shot of Toradol and told her about my plans to discharge her.
“You’re not going to do any lab tests?”
“I hadn’t planned to. What is it that you want to be tested for?”
“How about gall bladder or low potassium or something like that?”
“Gallbladder pain typically doesn’t involve the head or leg and it uncommonly involves the chest. Besides your pain isn’t over your gallbladder. ”
“The last two times I have been here my symptoms were due to low potassium.”
“I’ll go review your records.”
Her records showed multiple EKGs, chest x-rays, and lab sets since the end of 2007. I pulled up seven sets of lab tests just from the ED that time and printed them out. Every test was normal.
I went back into the room and this time a large gentleman with a cowboy hat was standing next to her bed.
“Here are copies of tests from 2007, several tests from 2008, some from January and some from June of this year. They are all, without fail, normal. Your potassium levels have always been normal. Your EKG was normal this time. No signs of low potassium on it. So I’m not going to do any more testing right now. Let’s just see how the Toradol works.”
I walked out of the room and over to the desk to finish writing up her chart. Her husband followed me out of the room, came over to desk, pulled a business card out of his pocket, held it up between his fingers, and placed it on the desk, holding his index finger over it. Then he used his index finger to push it over on the desk next to me. He held his index finger on the card and stared me down while he talked.
“I have to leave. My number is on here. Please contact me when you find something.”
I was initially going to post a scan of his card, but decided not to.
The card had a bunch of Chinese writing on the top. Underneath was his name “Master [Jean Claude VanDamme]“. After that, it said “expert in Judo, Karate, Taekwondo, Hapkido, Kung Fu” and some other martial art that I had never heard of before. Then it had an e-mail address and a cell phone number. No street address. No company. Just him and all his martial arts expertise.
The card looked like it was sitting on a workbench while he was changing the oil in his car. There were a bunch of grease spots on it. On the back were a bunch of handwritten numbers. They didn’t add up to anything. Maybe they were geo-coordinates to his office or something.
“Cool. You compete?”
He looked at me with a blank stare.
“I was in nationals a couple years ago … knocked my opponent unconscious in the semifinals. Won a silver medal in sparring in an international tourney a few years back.”
He still didn’t say anything. He just turned and walked away.
I did a potassium level on the patient just so that she couldn’t complain that I “didn’t do anything.” Not surprisingly, it was normal.
I discharged her without calling her MMA hubby.
The patient came back a couple of days later. This time all her pain had localized to her right flank. She happened to arrive during a busy time and ended up waiting several hours. Her evaluation was still benign.
Before I even discussed my plan with her, she said “I think I’ll just follow up with my primary care physician.”
“I think that’s a good idea,” I told her.
“Oh, and say hello to your husband for me.”
Posted in Patient Encounters | 10 Comments »
Tuesday, September 8th, 2009
Ever hear the story about the man who caught a leprechaun and then wished his woo hoo was so long it would touch the ground?
The leprechaun didn’t like him very much, so he shrunk the man’s woo hoo and made both the man’s legs fall off.
Just like Mr. No-legs, a new tech in our ED should have been more careful about what he wished for.
The tech was eager and wanted to see some action that night.
Apparently he was aware of the Candyman Phenomenon, so he kept saying “I want to run a code tonight. I really want to run a code tonight.” He got to five requests in about the first half hour.
Then he tempted fate and kept saying it.
“I really want a code to come in.”
We told him to stop it, but he persisted.
Wouldn’t you know it. A gentleman got brought in by ambulance after having a syncopal event at home. He was semi-conscious and confused. His vital signs were stable in the field, but he looked out of it as the paramedics wheeled him into the room.
The nurse followed them into the room, pulled the curtains, and hooked the patient up to the monitor. Heart rate in the 40s. Blood pressure 120s systolic.
The tech was entering the patient’s information onto the computer when the nurse walked out of the room and told him “Hey. You got your wish. There’s a code.”
I looked up from the admission orders I was writing.
The tech got an excited look in his eye and says “Really?”
The nurse tossed him a washcloth and said “Yeah, really. Code Brown. Get wiping.”
Posted in Funny, Patient Encounters | 16 Comments »
Friday, September 4th, 2009
A young girl was brought in by ambulance after being involved in an argument with her boyfriend and attempting to cut her throat with a knife. Yet another of the many suicidal patients we have seen lately.
When her father arrived, he told her to get her things together because they were leaving.
“Ummmm … sir … you can’t do that. She’s going to require admission for psychiatric evaluation.”
“The hell she is. Not in this place.”
“She needs to be hospitalized.”
“Listen. You waited on my wife last year. You diagnosed her with a throat infection and gave her antibiotics. Two days later the side of her face swolled up like this (cupping his hand against the side of his face as if holding a softball against his cheek). We went to the chiropractor and he said that you damn near killed her. He had to give her a stronger antibiotic to cure her [I know, chiropractors can't prescribe medications - it didn't make sense to me, either]. So you’ll have to excuse me if I just don’t trust your judgment.”
“Sir, it is beyond me what this has to do with a determination as to whether your homicidal daughter requires hospitalization for psychiatric evaluation when she has Exacto knife lacerations mere millimeters from her internal carotid arteries.”
“You just don’t get it, do you?”
[Silence]
I was going to answer him, but I was hitting the rewind and play buttons in my brain to see if I missed something. I wanted to “get it.” I just must have missed something. What did I miss?
“We are never coming to this hospital again. You hear me? Never.”
“Oh come now. I wish you’d reconsider.”
“Honey, call the lawyer … now.”
[Silence]
Dammit. My logic circuits – they appear to be jammed. Now I’m going to get a patient complaint and get sued? What did I do? Ah, nevermind.
“Sue, can you call the police and have them come down here?”
“Fine … she’ll stay. But we’re still calling the lawyer. We have rights, you know.”
Two minutes later a couple of officers walk into the room.
The patient’s father sat in a chair and got a short lecture from the po po.
“He shouldn’t give you any more problems, doc,” said one of the officers as they walked back out of the ED. “If he does, just give us a call.”
Did I mention how much easier the police make things for us in our department? Those packages of Christmas cookies are worth every penny.
Our police force rocks.
Posted in Patient Encounters | 27 Comments »
Thursday, September 3rd, 2009
Below is a point-counterpoint that was published in this month’s EP Monthly print magazine.
Many thanks to Max Kennerly for putting up a valiant fight in a losing effort 
I will add links supporting facts for both arguments when I get a little more time.
Feel free to pick up in the comments section where we left off.
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Opening Argument
A 2006 American College of Surgeons report argued, “the single most important factor shaping the [emergency] surgical workforce today is declining reimbursement,” a euphemism for one of the most cutthroat industries in America. Last month, Bayonne Hospital Center sued Horizon Blue Cross Blue Shield for a parade of horribles, including Horizon calling patients in the ED, lying to them about their coverage, and instructing them to leave prior to screening or stabilization.
Against this backdrop, malpractice premiums are at a per-doctor thirty-year low, representing 0.45% of national health care expenditures. The impact of this particular cost should be ripe for economic review, but unbiased analysis is in short supply. The American Hospital Association, for example, conducts its studies through the Lewin Group, part of Ingenix, a UnitedHealth subsidiary that in January agreed to a $400 million settlement for providing phony data about physicians’ “usual and customary” fees so that UnitedHealth could short-change reimbursements. AHA studies unsurprisingly blame “lawyers” — but not “racketeering” — for physicians’ woes.
After a decade of declining premiums and paid patient claims in the 1990s, the stock market collapsed, causing insurers to raise premiums rapidly and prompting widespread reports of physicians forced to restrict services. In response, the General Accounting Office investigated the impact of malpractice premiums on access to care (in 2003, the height of the premium raises) by surveying five states with “reported malpractice-related problems” and four without. The GAO found no impact in the non-”problem” states. In the “problem” states, the GAO found “scattered” reductions by providers of ER on-call surgical coverage and newborn delivery services, most of whom also faulted “long-standing factors in addition to malpractice pressures,” like declining reimbursement. The GAO thus concluded most of the reports were “unsubstantiated” and that malpractice premiums “did not widely affect access to health care.” The same report found little evidence of “defensive medicine,” criticizing prior research, including a widely-reported Health & Human Services report, for transparently flawed assumptions.
> Such did little to stop a wave of malpractice “reform,” like in Texas, Georgia, South Carolina, Oklahoma, and Idaho, all of which capped noneconomic damages and eliminated joint and several liability, much as California did more than twenty years ago. Now that the stock market has stabilized and the tort reform has been in effect for several years, we have control and experimental groups in our laboratory of democracy.
The American College of Emergency Physicians’ 2009 Report Card on the State of Emergency Medicine is a revelation: of the ten states with an “A” or “B” grade for their “medical liability environment” (i.e., the most hostile to plaintiffs), six had an “F” for “access to emergency care” (the six “reform” states mentioned above), one had a “D,” two had a “C,” and one had a “B,” together averaging a “D-.” Conversely, the nine states with an “F” for “medical liability environment” earned the only “A,” had only one “F,” and averaged a “C” for “access to emergency care,” better than the national average of “D-.”
But, tort reformers say, there are other factors. That’s my point: the impact of malpractice premiums on access to care is so small that it appears *positive* because it is dwarfed by other factors such as the assault made on physicians’ income by companies like Aetna, Cigna and WellPoint, all of whom the AMA recently sued for also using the bogus Ingenix database. Physicians may feel premiums more directly, but they should not let loss aversion blind them of economic reality: the big change in the past generation has not been an increase in malpractice premiums or claims but rather an extraordinary decrease in reimbursement.
For example, a 2003 AMA report found physicians lost $4.2 billion in annual revenue providing unreimbursed emergency care; compare that “declining reimbursement” in a single field to the $4.7 billion paid in 2008 to resolve *all* malpractice claims nationwide. The same AMA study said emergency physicians incurred an annual average of $138,300 in uncollectable fees, double the average insurance premium for specialists and nine times the average premium for primary care physicians. All in all, it seems an ounce or two of reimbursement would be worth a pound of tort reform.
-Max Kennerly
Counter Argument
Doctors fear malpractice liability. And why shouldn’t they? Last month a woman was awarded $60 million dollars after a cosmetic surgeon allegedly botched her thigh lift. Medical malpractice law firms proudly display news releases about their multimillion dollar malpractice verdicts against physicians.
Does malpractice liability affect access to medical care, though? Access to medical care is limited by two factors: Available providers and willing providers. The best vascular surgery program in the world can’t help you if there’s no surgeon available or if you’re 150 miles away when your aortic aneurysm ruptures. Similarly, an abundance of nearby neurosurgeons helps no one with a brain hemorrhage if none of those neurosurgeons is willing to perform brain surgery.
What factors affect whether a provider is available or willing to provide services?
Money undoubtedly affects access to care. Even though patients with Medicaid ostensibly have a means to pay for their care, they often have difficulty finding a physician to treat them because payments do not cover the costs of providing care. In this case, physicians may be available, but they are unwilling to provide care for the proposed payment. Conversely, patients with commercial insurance don’t seem to have such problems.
Liability also affects access to care. At first glance, it is easy to discount that effect. How could something that amounts to only 1.5% of total healthcare expenditures affect a physician’s willingness to provide care? The answer is that direct liability costs are only a small piece of the puzzle. Fear of liability creates a tremendous ripple effect. No physician wants to be at the receiving end of the next $60 million verdict. Residents in high-risk fields cite malpractice costs as by far the largest reason for leaving one state in favor of another. More than half of hospitals in medical liability crisis states have difficulty recruiting physicians, resulting in less physician coverage for their EDs. A survey of some Nevada Ob/Gyns showed that 60% planned to drop obstetrical coverage due to malpractice premium increases. Similarly, many Mississippi Ob/Gyns have dropped obstetrical care due to malpractice liability, leaving some counties with no obstetrical care at all. Trauma centers in several states have temporarily closed due to malpractice issues.
Texas tort reform shows that liability reduction can increase access to healthcare. Since tort reform was passed in Texas six years ago, the number of applications for physician licenses has increased dramatically. The number of emergency physicians has increased in 76 Texas counties – many of which were considered “underserved” for emergency care before tort reform. The number of malpractice insurers in Texas increased from 4 to more than 30 and insurance premiums dropped more than 40%. One Texas health system was able to spend $100 million extra dollars helping poor patients. That money had previously been held in reserves for legal defense fees and insurance premiums.
Some might try to draw conclusions by comparing metrics on ACEP’s Report Card. Doing so does not take into account multiple other factors affecting each metric. We cannot directly compare better access to higher liability any more than we can directly compare better access to colder climate. After all, states that scored worst in “access to care” were exclusively in the South and West United States – which generally have warmer climates.
Finally, defensive medicine costs our system up to $300 billion each year. Eliminating defensive medicine could provide each one of the 46 million uninsured patients in the US with $6500 in health care. Unfortunately, there is little tolerance for errors or misdiagnosis in medicine. While no lawyer will ever admit an expectation that medical care should be perfect, I still haven’t found a lawyer who will give me an example of a heart attack, a ruptured appendix, or a leaking cerebral aneurysm that it is OK to misdiagnose. Instead, doctors perform one low-yield test after another to “prove” that every haystack really doesn’t have a needle in it.
I respect Max and I respect his opinions. It just seems ironic that some of the strongest supporters of the notion that we can “sue our way to better health care” are those who stand to benefit the most from trying to do so.
-WhiteCoat
Posted in Access to Care, Policy | 77 Comments »
Wednesday, September 2nd, 2009
A patient with a penchant for telling me what sexual acts to perform on myself and what kind of sexual acts my mother performs in a place that rhymes with “smell” was brought in for suicidal ideation associated with … of all things … alcohol intoxication. She got into it with the nurse.
“Ma’am, you can’t keep taking your clothes off and walking around naked. There are other patients in the department.
“[Perform a sexual act on yourself]!”
“OK. But you’ll still need to keep your gown on to avoid public indecency.”
“Oooh. Who are you? Mr. Big Shot? What’d you take a test and get an ‘A’?”
Then a patient gets brought in by ambulance after he was witnessed staggering out of a bar, into an alley, and, without provocation, walking directly into a telephone pole. The pole pushed back and the patient fell flat to his back unconscious.
Then another patient gets brought in for trying to ride a bike home from the bar, losing control, and doing a face plant in the asphalt. No family pictures for you for a while.
Then another drunk patient gets an ambulance ride to the hospital after trying to pull a Ringling Bros/Barnum and Bailey stunt by riding a tricycle down a slide. He did a face plant in the grass.
Did I mention how much easier my life becomes after the bars have closed and alcohol is tougher to obtain?
Posted in Patient Encounters | 16 Comments »
Tuesday, September 1st, 2009
This anxious young lady came in hyperventilating … just a little.
Her ABG had the highest pH and the lowest CO2 that I’ve ever seen.
So before clicking on this link to read about ABG interpretation, think about what symptoms you would expect this patient to have and why she would have those symptoms. Is the respiratory alkalosis compensated or uncompensated? Is there an A-a gradient? Why the low bicarb?
Then click on this link to read about hyperventilation syndrome.
One of the ways that I use to help determine whether or not a patient’s symptoms are related to hyperventilation is to do a trial of controlled hyperventilation. I breathe as deep and as fast as I can with them for a minute … or until I start to get symptoms. If the patient’s symptoms are recreated, then the problem is solved. I just write “trial of controlled hyperventilation reproduces symptoms” in the chart. The above article states that such trials may be “time-consuming and ineffective.” I typically find just the opposite. I had one young lady whose heart rate went from the 70s to the 130s on the cardiac monitor in less than a minute by hyperventilating. Her heart rate was back down to baseline within another minute. Made for some interesting monitor strips.

UPDATE SEPTEMBER 8, 2009
Had another patient with hyperventilation over a very long weekend. Did a trial of controlled hyperventilation and her heart rate went from 91 BPM at 00:09 AM to 160 BPM at 00:10 AM – in addition to recreating all of her symptoms.

Posted in Medical Topics | 4 Comments »
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