WhiteCoat

Archive for October, 2010

Healthcare Update — 10-27-2010

Wednesday, October 27th, 2010

For more news from around the web, see the Satellite Edition of this week’s Update over at ER Stories.

Canadian man dies after waiting seven hours in a Montreal emergency department waiting room.

Those little hits to the head on the football field … aren’t so little. Check out this new Sports Illustrated article on how minor head injuries “chip away at the brain” and cause long lasting memory problems.

Now your wife has even more time to cheat. Man uses fire extinguisher to bust through hotel window so that he can catch his wife cheating on him. Instead, he catches a bullet in the hip when breaks into the wrong room. Oooops.

After voting to nix medical malpractice reform, Illinois’ Supreme Court Chief Justice may be out of a job in November.

Another opinion on why expanding Medicaid with health reform is a bad idea.

Opiates are the opiate of the people. Are VA Hospitals pressuring docs to unnecessarily feed patients narcotic pain pills? Wonder whether Press Ganey and/or patient satisfaction had anything to do with the doctors losing their jobs.

Recent run on medical malpractice verdicts includes the following:
Indiana family awarded $1.1 million when 18 month old child dies after urologic surgery.
Minneapolis family awarded $4.6 million after death of 36 year old wife and mother.
Ohio jury awards $13.9 million to family of child born with cerebral palsy.
Chicago family awarded $3.27 million when difficult delivery results in nerve injury to infant’s arm.
Woman in Chicago suburbs awarded $11.5 million in obstetrical lawsuit.

When “Mr. Happy” is bleeding and the police find you in your apartment lying in a pool of blood, yes, medical care is “really necessary.” Cussing at the medical staff and spitting at people just before they’re going to sew up your cojones probably isn’t a good idea.

Alberta Hospitals wonder which is worse - discharging admitted patients too early to make room for more emergency patients or “historic” wait times in the emergency departments for care? The President of the Calgary physician’s association calls the decision a “gamble” on who is less likely to have an adverse outcome. The president of the Alberta Medical Association’s emergency wrote a letter to the health ministercontaining an “urgent warning that if more space in emergency rooms is not created, the system could soon collapse.”

Christina Aguilera goes to emergency department after “falling down steps” and cutting her lip. Shortly thereafter, she files for divorce from her husband Jordan Bratman. In other news, JCAHO has now determined that both steps and Jordan Bratman are patient safety hazards and is requiring that all future hospitals be built on one level and that Jordan Bratman stay 500 feet away from all hospital premises.

Do you need Stadol that bad? Arkansas doesn’t mess around with prescription forgeries. Woman eligible for up to six years in prison for attempting to obtain a controlled substance by fraud and up to an additional ten years in prison for actually getting the controlled substance.

Open Mic Weekend

Saturday, October 23rd, 2010

I have several posts half-finished and needing some polishing, but just haven’t had the time to get to them lately. That being said, I also haven’t had an open microphone in over a month.

So what medically-related is on your collective minds?

Spout off in the comments section.

Remember to be civil. No ad hominem attacks. And please no politics. I don’t mind discussing political issues as they relate to medicine, but also know that elections are coming up and don’t want to hear attacks on Obama, the Tea Party, or that flying witch lady.

I’ll try to re-group on Monday and respond to your thoughts.

Unpleasable

Wednesday, October 20th, 2010

“So how is your pain doing after the morphine shot?” I asked the 87 year old little old lady who had fallen at home.
“I don’t have pain any more,” she replied.
“That’s great! Well I have some good news. The x-rays show a lot of arthritis, but no fractures.”
I thought that the patient and the growing numbers of family members in the room would have been happy with that statement.
I was wrong.

Grandma had fallen when trying to get out of her chair. She appeared frail and it was apparent that ambulation was always going to present a risk of another fall. But she had a walker and she refused nursing home placement, so there wasn’t much else to do to help her.

When I explained my plans to discharge her, I started getting a bunch of questions.

The patient’s husband wanted to know why the patient’s hand shook when she was using a fork at the dinner table.
“Yeah, and why do her teeth chatter when she talks?” asked a granddaughter.
Another granddaughter wanted to know why Grandma wouldn’t use her walker.
Then the patient remembered that her fifth toe and the side of her foot had been bothering her for the past few months.
“Yeah. What are you going to do about that?” demanded a strange male in the room.

“Did all of this happen after her fall?”
“Heck no, she’s been having the teeth chattering problem for months.” Other family members related prolonged and intermittent course of the patient’s other symptoms.
“Have you spoken to your family physician about these problems?”
“No. He doesn’t listen to me,” the patient responded.
Looking around the room, by that time, two of the four family members had their arms folded and were scowling at me. A third was squeezing the patient’s hand – literally to the point that the patient’s fingertips were red. The fourth was pecking away on his CrackBerry.

With multiple family members who appeared dissatisfied, I was faced with a choice: Do I go ahead with my plans at discharging the patient and risk complaints and a bad Press Ganey score or do I perform the Big Medical Workup “BMW” on a patient who could just as easily have had an outpatient evaluation of her chronic symptoms?

I caved.

“Hold on a minute. I’ll go get the chart so that I can make sure I get all of these other problems written down.”

I spent a lot of time writing down all the other issues, doing a re-examination that showed nothing unexpected for a patient her age, ordering a bunch of low-yield screening lab tests, and even getting an x-ray of that painful toe. Not surprisingly, everything was normal.

“Well, you have arthritis in your foot and all your blood tests were normal. I don’t have a good answer for why your teeth chatter or why your hand shakes. Given your history of falls, you really need to use your walker any time you’re moving about. It’s possible that these symptoms might be the beginning of Parkinson’s Disease but you’ll …”

“WHAAAAT?!?!” blurted out the daughter who had been squeezing the patient’s hand. “How can you say that?!?”

“You didn’t let me finish. I was going to tell you all that she’ll have to follow up either with her primary care physician or with a neurologist to have more testing done.”
Her son momentarily looked up from his CrackBerry screen to ask “If you knew she needed more testing, then why didn’t you just do it here?”
“There are a lot of tests we can’t do in the emergency department. Besides, those types of tests are better done as an outpatient, anyway.”
The hand squeezer mumbled “Great. What a wasted trip.”

So the patient and her family were discharged … most of them unhappily … with hospital charges to Medicare that would easily total several thousand dollars. As the nurse handed the discharge papers to the patient, the hand squeezer told the nurse “that doctor is lucky I didn’t punch him right in the face.”

When the nurse told me that, I sat and tried to retrospectively analyze what I could have done different to make the family happy. I couldn’t think of anything.

The emphasis on patient satisfaction at the expense of proper medical care is a major reason why health care costs in this country will only continue to increase and why medical practitioners are becoming more and more disgusted with the system …

… that is … until the “game changer” is implemented ….

Miscellaneous Quotes

Monday, October 18th, 2010

Two quotes overheard recently in the department.

Quote #1: Nurse talking on the phone said “Don’t worry, sometimes anal can be a good thing.”
Quote #2: Female tech in room with male patient said “You just put it in the hole and I’ll do the rest. Don’t worry, I’ll hold it there.”

Get your minds out of the gutter.

The nurse was talking to another nurse who called to the emergency department because she couldn’t remember whether the patient received one or two doses of antibiotics before being sent to the floor. The floor nurse was apologizing because she was being so “anal compulsive.”

The tech was holding a urinal for an elderly stroke patient.

Don’t feel bad. Most of the people in the ED were laughing, too.

Healthcare Update — 10-15-2010

Friday, October 15th, 2010

Also check out the Satellite Edition of this week’s update at ER Stories. Added bonus: No virus alerts!

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You’d be nuts to drink this.” Growing craze drink “Four Loko,” a mix between an energy drink with caffeine and a high-alcohol content liquor, is sending many victims to emergency departments. Problem is that the concoction comes in a can that has the same colors as Hawaiian Punch.

Twelve million dollar settlement for woman who becomes paralyzed after undergoing epidural.

Twenty million dollar verdict in case where Arkansas neurosurgeon operated on wrong side of brain.

Strange legal precedent. Former Miami Dolphins receiver OJ McDuffie won an $11 million medical malpractice verdict against his orthopedic surgeon. The judge presiding over the case then threw out the verdict because he (the judge) accidentally allowed inappropriate evidence to be presented. Now they have to do another trial.
When doctors make mistakes, they are liable for millions of dollars in damages. When judges make mistakes they are liable for … um … nothing. Sounds fair to me.

I meant to do that. Leaving a sponge inside a patient after surgery might not be negligent. Just ask the Arkansas appellate court.

A little more information on why those National Practitioner Data Bank reports are bad news for doctors.

Not exactly the club drug I’d want to use. Amyl nitrate – also known as a “popper” because of the sound the drug makes when the ampule containing it is opened – increases sexual arousal … but it also kills your vision – a dangerous combination when you’re out drinking and hitting on those hotties at the clubs. The study quoted in the article detailed two patients who had significant vision impairment after using poppers and drinking at a party. The researchers tested for contaminants in the vials that the patients used and didn’t find any, so they are assuming that all of the effects came from the amyl nitrate itself.

More loopholes for the health care law. Obama administration encourages health insurers to add new children to their rolls, but just charge the families of the sicker kids more money for premiums – until 2014 when all of the people responsible for health care reform have been kicked out of office.

“It’s like a car crash in slow motion.” After the closure of St. Vincent’s Hospital in Manhattan, other hospitals are becoming overwhelmed. Ambulance transport time has increased for all of downtown Manhattan. Waiting rooms are overcrowded. Residents are being required to do the work of overtaxed doctors and nurses. Violence in the emergency departments has also increased. Bellevue Hospital’s ED visits increased from 8,000 per month to 10,000 a month and its ambulance runs increased from 2,000 per month to 2,685 per month. As a result, wait times for admitted patients to reach the floor increased from six hours in 2009 to eight hours now. Look for the Joint Commission to swoop in and begin issuing citations any time now.
For patients having emergencies, one paramedic summed the whole situation up as “Your life really depends on traffic patterns.”
The thing is that the same financial pressures that forced St. Vincents to close aren’t going to just go away. Now those pressures are just being spread to other hospitals. How long until the same financial pressures build up and force those hospitals to close as well?

Prophetic sign? Or a case of a nurse pushing IV morphine too quickly? Patient laying in hospital bed sees face of Jesus on the ceiling which “pulled [him] up from the hospital bed by [his] eyes, almost pull[ing] them out of the sockets.” That, the patient contends, is enough to qualify him for sainthood. The incident occurred 49 years ago, but it is vivid in the memory of “Saint” Anthony Carpentier. The doc who treated the patient a half century ago actually remembered Anthony in the ER that day (back then it was still called an “ER” so don’t give me flak) but didn’t remember Anthony’s eyeballs being pulled from his head – which would have promptly required a psych consult. Dang. As an aside, the NY Times reporter who wrote the story has a great writing style.

Web Site Blocking

Wednesday, October 13th, 2010

Some time yesterday morning, EP Monthly was labeled by Google as a site that could be spreading malicious software to its visitors. Those who visit this site may get a message something like that contained below. From what I can tell, it seems to happen more often with Mozilla Firefox than it does with Internet Explorer. I haven’t been able to recreate the problem with Opera’s browser, either.

Thanks to everyone for e-mailing me about the problems.

All I can say is that our programmer is on the case looking to resolve the issue as quickly as possible. As you can tell from this link, sometimes hidden code can be difficult to detect.

To be safe, please make sure that all of your antivirus programs are up to date. If you don’t have an antivirus product installed on your computer and you use Microsoft Windows, Comodo and AVG both make excellent FREE antivirus suites. In addition, Microsoft put out a slew of security releases yesterday. Please use Windows Update in your start menu to protect yourself.
Trouble with your browser? Try a different one such as Firefox, Opera, Maxathon, or SeaMonkey.

We’ll get things back to normal as soon as possible.

Oh, and if you people at Caremark, JCAHO or Press Ganey are behind this, you’re going to have to do a little better than this to shut me down.

Don’t TAZE Me, Bro!

Tuesday, October 12th, 2010

I thought this post might be of interest because it isn’t something that is seen every day, but it is something that ED physicians will likely have to deal with sooner or later.

There is one police officer in our area who has the “Golden TASER Award.” If you look at him crosseyed, you’ll be down on the ground involuntarily twitching and he’ll be standing over you squeezing the trigger of that yellow gun.

Not really, but he always seems to have the misfortune of getting into altercations with perpetrators when I happen to be working in the emergency department. Aaaaand … he has a TASER and he’s not afraid to use it.

Before getting to the point of the post, I am clearly in favor of TASERs. No question. If it comes between jolting someone and going mano-a-mano, TASER wins every time. Police officers have enough to worry about without wondering whether they’re going to get sucker punched when they’re not looking. Think that the shock is harmful to your health? Do what the officer tells you and you won’t have to worry about being shocked. Wish we could have them in our emergency department.

This post isn’t about trying to convert you to a TASER user, though. It’s about what to do after the TASER has been deployed.

When a TASER is fired, two weighted barbs attached to long insulated wires shoot out of the unit and are supposed to implant in the subject needing restraint. See the pictures.

After hitting the target, it is not uncommon for TASER spikes to either stick in the clothing, partially implant, or be pulled out.  Failure of the barbs to implant can present a problem for the police officer, since the TASER doesn’t work as well from a distance when both barbs don’t implant. Even after the TASER has been shot, it can still be used as a contact “stun gun.”

Assuming that the device works as intended and both barbs implant in the skin, most of the time, the barbs can be “plucked” out of the skin by bracing the surrounding skin with the palm of one’s hand and then quickly pulling up on the spike. One of the police officers compared removing the barbs to ”plucking a chicken.” However, sometimes the barbs become implanted underneath the skin and can’t be removed manually. So what is an ED physician supposed to do?

I have had success doing the following:
1. Anesthetize the area at the site of attachment. I use an insulin syringe with 1% lidocaine.
2. Insert an 18 gauge needle along the side of the barb with the bevel of the needle facing the barb.
3. Advance the needle about half a centimeter.
4. Pull out the needle and the barb together at the same time.

If this doesn’t work, the 18 gauge needle is sharp enough to make a 1mm track directly alongside the barb. After making the track, advance the barb slightly and turn the barb 90-180 degrees to disengage the pointed end from the tissue below and do the “chicken plucking” thing pulling the barb through the middle of the track. 

Obviously this isn’t a scientific study, but between these two techniques, there hasn’t been a barb that has beaten me.

If you have any other suggestions for removing embedded TASER barbs, I’d like to hear them. Leave a comment below.

Destitute Companies Get Health Insurance Pass From Feds

Saturday, October 9th, 2010

Why repeal the new health care law? Just get a waiver so you don’t have to comply.

When companies are required to pony up money for the new health care reform law that is going to give everyone in the country insurance, guess what happens. The companies balk.

Multiple companies have applied for and received waivers so they don’t have to change the “insurance” they provide to their employees. By threatening to raise health care premiums by 200 percent or threatening to drop coverage altogether, the companies got the Department of Health and Human Services to cave. Now the companies have our government’s blessing to continue offering “insurance” to their employees that is capped at a few thousand dollars per year instead of the $750,000 required in the health care law.

Guess who got the waivers.

Among others, there were these little known companies named McDonalds, Aetna and Cigna. The United Federation of Teachers’ Welfare fund was in there, too. According to the Sun-Times article, there are still 114 companies whose waiver requests haven’t been reviewed.

McDonalds is perfectly content to provide its workers with McNugget insurance where workers pay $727 per year for coverage that has limits of $2000 per year. One visit to the emergency department and their coverage is gone for the year. But who can blame McDonalds? The chain only had sales of $22.7 billion last year and its profits were a paltry $4.5 billion.

Poor Cigna’s profit increased 346% from 2008-2009. I don’t know how they stay in business.

Aetna’s net income totaled $562 million for the first quarter this year and last year’s revenue was only $8.62 billion.

We should just become stewards to those companies less fortunate than us and provide medical care oops, medical insurance to all these company employees … free of charge.

It’s just the right thing to do.

For a list of all the companies too destitute to comply with the new health insurance law, take a look at the Department of Health and Human Services web site.

Second Press Ganey Article

Friday, October 8th, 2010

For those of you interested in patient satisfaction statistics, EP Monthly editors have published a second article about Press Ganey in this month’s edition.

Are Press Ganey Statistics Reliable? Small Samples Create Questionable Results.

If you haven’t read the first article, it is here:

A third article is reportedly in the works.

Caremark frustrations

Friday, October 8th, 2010

Below is a link to a recent phone message from one of Mrs. WhiteCoat’s patients who was “begging” Mrs. WhiteCoat to help her because she was “going crazy with that Caremark.”

Blue Cross Blue Shield Caremark Message

This poor lady is 89 years old, is legally blind, and needs multiple medications.

She can’t get her prescriptions because Caremark believes that she only needs to be taking one of her medications three times per day instead of four times per day as prescribed. The patient doesn’t care. All she knows is that she needs her medications, she can’t get them, and she doesn’t want to “go through this every time.”

She can’t get help through Blue Cross Blue Shield because they “transfer her from one department to the next.” She can’t reach CareMark because the line is “busy busy busy.”

But at least her prescriptions cost less … when they finally arrive.

And if the patient has a bad outcome related to her inability to take medications as they were prescribed by her doctor, who is going to be at fault?

Mrs. WhiteCoat documents in the chart in big bold letters every time places like Medco or Caremark delay filling the prescriptions that she writes for her patients.

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