Archive for December, 2010
Friday, December 31st, 2010
See more health care news at the satellite edition of this update over at ER Stories.net.
Providing free medical care when a mistake occurs. The hospital doesn’t just compensate the patient for his injuries – it writes off the entire hospitalization. I think we ought to do this for every industry. Restaurant screws up my order, I want the whole meal free – including drinks and dessert. And the restaurant owner pays for the waiter’s tip. Grocery store misprices an item, I want my whole order free. Worker comes to work late, employer doesn’t have to pay them for the entire day. Lawyer screws up a motion, the whole case should be free. This is how business ought to be.
Just because the sign says “urgent care center” doesn’t mean that you won’t get billed like you went to the emergency department.
I’ll be back …. Ticked off patient leaves British Columbia emergency department after waiting for 45 minutes then returns and drives his Chevy Blazer through the front door.
Jury awards couple $2 million for delay in cancer diagnosis.
$7 million judgment against hospital and surgeons after delay in diagnosis of postoperative cardiac tamponade.
Note to dimwit would-be robbers: If you beat one of your victims while trying to steal her purse and dislocate your shoulder in the process, it would probably be a good idea NOT to go to the closest emergency department for treatment. The victim just might just go there for treatment and recognize you from the waiting room.
Survival by deception. Parents get their kids labeled with psychiatric disorders and then medicate them so that the parents can make $700 per month in SSI payments. Nice. Parents should have their kids taken away from them and should be permanently banned from public assistance if this happens. And the doctors that create these bogus diagnoses or prescribe medications when the children don’t meet criteria for the diseases should have their licenses stripped.
Government insurance isn’t working so well for West Virginia hospitals. Appalachian Regional Healthcare system is suing the WV Department of Health because Medicaid payments are less than the cost of providing care. Without the added payments, the hospital says that it may not be able to provide services to all its patients.
Should a law requiring that everyone purchase health “insurance” be considered “necessary and proper” for Congress to carry out its responsibilities? That appears to be the $64,000 question in the mounting legal challenge to Obamacare.
Child of star from “16 and Pregnant” ends up in emergency department after hitting her head on fireplace and sustaining a “gash.” Doctors glued her scalp back together. Wait a minute. There’s a TV show that makes “stars” out of 16 year olds who get pregnant? What has our society become?
Remember my post in July (also featured over at Kevin MD) about how Medicare patients are getting stuck with huge bills because they’re being admitted for “observation” status rather than a full admission? Welcome to the newest method by which the feds are pushing hospitals to classify more and more people as “observation” patients. The feds just settled for $3.2 million dollars with a hospital in Pennsylvania after the hospital discovered that it “billed Medicare for more expensive one-day hospital admissions on an unspecified number of occasions when it should have billed for observations or outpatient visits.” From experience, the determination of “observation” versus “inpatient” status is often arbitrary. Now hospitals will be more likely to err on the “observation” status — which means that Medicare patients will get even more of the shaft.
Posted in Healthcare Update | 13 Comments »
Wednesday, December 29th, 2010
“Severe pain can trigger suicide in hospital ERs” the headline reads. If they’re still calling it an “ER” you already know they’re clueless.
The article at the National Library of Medicine cites a new “Sentinel Event Alert” from the Joint Commission (.pdf download) urging emergency departments to be on the lookout for patients who may commit suicide in the Emergency Department.
Since 1995, there have been 827 reports of patient suicides in the United States. Of those, about 14% are in non-behavioral health units, making a total of about 116 non-psychiatric inpatient suicides in 15 years. That’s about 8 inpatient suicides per year out of 198 million inpatient days per year (644 inpatient days per 1000 population in US x 307 million US population) for a total chance of an inpatient committing suicide on any given day of … 1 in 24.75 million. Now I admit that the numbers may be off by one in a couple million or so because reporting suicides is voluntary for hospitals, so not all suicides get reported.
The Joint Commission also breaks down the number of suicides reported in the emergency department since 2005 — 8% of 827 reports or about 66 patients. In 15 years in all the emergency department in the country, 66 people killed themselves. That adds up to about 4 patients per year. Let’s round up to 5 patients per year who kill themselves in emergency departments. During that same time period, the number of emergency department visits per year averaged 100 million. Latest statistics show that we’re up to about 117 million emergency department patient visits per year. So the number of suicides committed per patient visit in the emergency department is about … 1 in 25 million – give or take a few million.
Now the Joint Commission’s “Sentinel Event Alert” wants hospitals to take a bunch of additional affirmative steps to make sure that even less than 1 in 25 million patients commits suicide.
Hospital staff is more likely to buy a winning lottery ticket than they are to find an inpatient who will commit suicide on any given day. Yet not only are hospital staff required to keep a close look-out for suicidal patients, but they and/or the hospitals will be held responsible for a “never event” if an inpatient actually does commit suicide.
You want an example of how people expect medicine in the United States to be “perfect”? Here it is.
I’m sure that all of the JCAHO minions are furiously typing out a counterargument that “WhiteCoat is a cold heartless person. He doesn’t care about trying to save people who might commit suicide.” Yeah, well cool your keyboards. Maybe we can ask a patient if they’re depressed or suicidal. Give them a number to follow up with a counselor. I might agree to that.
But JCAHO and our government have a page and a half long list of “recommendations” that medical providers are supposed to follow in order to prevent suicide – include “doing suicide screenings in the ER, screening all patients for depression when they’re admitted to a hospital, checking anyone deemed to be at risk for items they could use to harm themselves, and encouraging staff to call a mental health professional to evaluate patients believed to be at risk.” I uploaded the alert to EP Monthly’s site here in case JCAHO decides to take it down or the link goes dead.
Let’s say that we implement all of JCAHO’s recommendations – just in the emergency department. Not only do we need to perform all the screening, we also need to DOCUMENT that we perform all the screening because when the clipboard brigade comes knocking for an audit, you better be able to prove that you actually did the screening that they “recommend.” Conservatively, let’s say that such screening and documentation takes 10 minutes. Multiply that by 117 million patient visits. If every emergency department in the country implements JCAHO’s recommendations, emergency department staff will spend an extra 2o million hours each year looking for a needle that is in a haystack the size of Texas (which just happens to have a population of 25 million).
Those screening and documentation procedures add up to 20 million hours less patient care. That’s 20 million hours that won’t be available to treat patients waiting in the waiting rooms. Twenty million less hours to dispense medications, discharge patients, and monitor critically ill patients. More than 100 million extra pieces of paper to document adherence. And those numbers don’t even count all the extra time spent doing additional screening and documentation when the patient make it to the medical floors.
What’s the cost to the system? If we assume that emergency department nurses make $35/hour, those 20 million hours add up to $700 million per year … to screen for a problem that occurs 5 times per year. Then add in the cost of the paper and of all the supervisors who then have to go through the charts to make sure that the documentation is present (and properly completed) and the time cost throughout the country easily surpasses $1 billion. Well, if only half the hospitals in the US implement the recommendations, the cost is only a measly $500 million.
These safety recommendations were created by the government’s Patient Safety Advisory Group, a group that was chaired by an astronaut named James Bagian and co-chaired by a pharmacist named Michael Cohen. Now you have another example of what happens when non-clinicians create policy for those of us in clinical practice.
But at least patients are safer …. right?
Posted in Joint Commission, Policy | 33 Comments »
Saturday, December 25th, 2010
Some people really hate those photocopied updates inserted into the Christmas cards that show up in your mailbox each year. You don’t hear from people for a whole year, what makes them think that you want to know what they did instead of writing you an e-mail once in a while, right?
I happen to like reading what’s been going on with other people. I especially like reading my aunt’s letters. Always creative, unique, and with a wonderful message. This year was no exception.
I had another story about our WhiteCoat family ready to post, but my aunt’s letter pre-empted it. Maybe another time.
Have a wonderful Christmas and enjoy the time with your family.
—
My granddaughter, Janelle, came up to me a couple days ago and said: “Now that I’m 7 years old and in the second grade, I need to start pulling my own weight. After all, I do get my First Holy Communion this year. So … could you give me $1000 so I could buy the greatest gifts for all the people I love?”
After I got up off the floor, I realized what a fantastic teaching moment I had and I started to explain how the best gifts weren’t always the ones that cost the most. I reminded her about the great time we had at our son’s wedding and all the friends and family who gave so much time to share in their happiness. There were even a couple of guys who went above and beyond when Papap enjoyed the rehearsal dinner a little more than most. You could draw a picture for John and his wife, reminding them what a wonderful day that was.
I told her that Mike’s girlfriend, Desiree, was coming to visit during the Christmas holiday. She is the French girl he met in South America. Mike’s gift would be easy to figure out. The best gift you could give Mike is to learn French and teach him things to say to Desiree. I thought something like: “Tu ai vole mon coeur“. Just don’t tell him what it means.
And Chris needs help studying. The economy still has not picked up enough for him to find a full time job, so he has decided to get ready for an MBA. The first step will be taking the test to get into graduate school. That and help him find a part time job to tide him over.
For Papap Gus and me, the gift is so easy. Make us something. Anything that comes from your heart makes us happy. Well, that and Notre Dame winning makes us happy. So following this advice, I decided to make a cross stitch picture for everyone who matters in my life. I calculated that if I do that I have to live to at least the age of 86 to get them all done. If for some reason, you don’t get yours, it must be God didn’t know you were on the list.
“You see, Janelle, it’s not the cost of the gift that makes it special, it’s the love that goes into it. The gift of love, once given, can never be taken away. Not time, not distance, not even death can take love away. It is a small piece of you that someone else will hold forever. It is the gift God gave us that first Christmas when the Baby Jesus was born.”
“I still have the tea cup Chris gave me when he was about your age. It sits in the back of the cupboard and is never used, because it is the ugliest cup I have ever seen. But every time I see it, I smile because it came from Chris. And up on my dresser are two angels that my grandmother made me 40 years ago. It brings her back to me, even though she is in heaven. I have all sorts of little knickknacks that friends and relatives have given me over the years. I could tell you who gave me each one.”
Janelle looked at me with a puzzled expression. Then, all of a sudden, she smiled her famous smile and said: “I get it, Grandma.” I was so happy. I was able to help her understand this simple truth. Then, she said: “It’s okay, Grandma. I understand. I’ll go ask Papap for the money.”
So, I hope this small gift of love from the Off-WhiteCoats finds its place in your hearts. May your whole Christmas season be filled with family, friends, and love. And may your 2011 bring you every gift your heart desires.
Posted in Random Thoughts | 11 Comments »
Friday, December 24th, 2010
Has the pendulum swung too far in the other direction? Texas tort reform is allegedly making it hard for injured patients to find lawyers to represent them. In addition, once they do find representation, it is more difficult to prove a malpractice case against an emergency physician due to heightened pleading standards.
One side argues that since tort reform 799 suits were filed with 163 payouts. The other side argues that claims against emergency physicians dropped by 60% during that time and payouts dropped by 33%. Can there be a happy medium in the “perfect care – available care” conundrum?
Florida is also considering whether or not to give physicians who treat Medicaid patients sovereign immunity — to the tune of an annual cost of $69 million.
Florida woman wins $23 million judgment against University of Florida teaching hospital, but is only able to collect $200,000 of the money since state institutions are already protected by sovereign immunity.
You had to know this was going to happen. A vending machine for pain medications and antibiotics outside the emergency department. What? You need a valid prescription and a credit card to get Oxycontin? Curses.
Mission creep in the making. CMS is asking for comments on whether it should expand EMTALA to include inpatient care and to increase the responsibilities of hospitals that provide specialized care (link is a .pdf document). Such a requirement would make things easier on small community hospitals and make things more difficult on tertiary care hospitals. Net loss or net gain? By the way, if you want to comment on the issue, go to http://www.regulations.gov and follow the “Submit a comment” instructions.
One of those truth is stranger than fiction stories. California man gets locked in his room in the emergency department for five hours when the latch to the door breaks. They tried to use a credit card, an eyeglass screwdriver, and forceps to open the door before calling the fire department to break down the door. But they did give the patient a $3000 discount off his $16,000 bill for his troubles. A nice gesture considering that hospitals routinely discount their charges 50% or more for insurance companies.
In other news, hospital CEOs then went around distributing nice shiny new silver dollars to all their employees for Christmas presents.
Five ambulances and a hazmat unit descend upon a rehab hospital after pepper spray canister is accidentally discharged in a nursing unit. Twenty people were treated for respiratory irritation, two of whom were transported to the hospital. From pepper spray? What do they staff these places with – canaries? Police SWAT teams couldn’t get that kind of effect using tear gas.
Put away your insurance cards – it’s cash only. In the “quick care – quality care – free care” dilemma, patients that can afford it are paying good money to receive faster care in Manhattan.
It must have been all a show. Medical malpractice trial ends in mistrial after defendant physician jumps to the aid of a juror who fell ill.
Man arrested for swinging a knife at an emergency department employee, then claims that he was suicidal.
In other news, as a response to this incident, JCAHO has now ruled that knives in the emergency department are never to be used. No, wait, that was a staff member in danger, not a patient. Scratch that.
In other news, as a response to this incident, JCAHO has now cited the employee for improper use of verbal de-escalation techniques and for failing to offer the assailant milk and cookies before he began swinging said knife.
Posted in Healthcare Update | 3 Comments »
Wednesday, December 22nd, 2010

I don’t know about the other bloggers out there, but I’m noticing that comment spam is becoming more and more prevalent. When running through comments flagged for approval last week, my spam folder totaled 7,994 spam comments. That prompted me to do a little digging, and I found that the amount of spam comments I get went from around 250 per day to 900-1000 per day in the past 6 months. The time I would spend trying to filter out all of those comments manually would leave me little time to create content.
Akismet is a service I use on this blog to keep the amount of comment spam manageable. Without it, the comments section just wouldn’t work. Can you imagine reading through over a thousand comments on a post just to try to communicate with someone about a topic? I’d either have to disable comments or create some “Catpcha” mechanism for comments.
So a quick thanks to Akismet for making it a lot easier to keep this blog running. It works and it works well.
Posted in Random Thoughts | 5 Comments »
Saturday, December 18th, 2010
Back with another weekend where you can let everyone else know what is on your mind.
Ask questions, make statements, vent.
Just try to keep it medically-related and don’t engage in ad-hominem attacks.
I’ll be back Tuesday to try to answer any questions posted.
Have a good weekend.
Posted in Random Thoughts | 50 Comments »
Friday, December 17th, 2010
See more medical news stories on the Satellite Edition over at ERP’s blog – ER Stories.
More violence against emergency department staff. Illinois nurse gets punched in the gut by an intoxicated patient. At least the police and hospital are prosecuting the schmuck. Because health care employees are a protected class of individuals, the criminal is now facing a felony charge.
Second Illinois schmuck is arrested for pushing police officers in emergency department, then trying to bite them, then kicking one of them several times, then trying to kick the windows out of a police cruiser.
Third Illinois schmuck arrested after “lunging” at physician treating his child then grabbing police officer who tried to restrain him.
More medical violence. California psychiatric hospital workers strangled. Another sustains four skull fractures from a patient who had just attacked a custodian. One psychiatrist at the hospital calls it a “culture of violence,” yet hospital police officers are prohibited from carrying firearms or Tasers. Wouldn’t it be interesting if judges and police forces had to live with the same rules imposed upon health care workers? Instead of JCAHO, ENTER JCALEO – the Joint Commission on Accreditation of Law Enforcement Organizations. Sorry, you can’t carry guns. Much too dangerous. First you have to try verbal de-escalation of the whackball who’s running at you with a machete. If milk and cookies don’t calm him down, then – and ONLY then – can you institute the LEAST RESTRICTIVE form of restraint possible. And you have to fill out 17 pieces of paper in triplicate and check on him every 15 minutes to make sure he isn’t hungry, doesn’t need to use the bathroom, and all his other creature comforts are met.
$20 million liposuction medical malpractice judgment upheld in Pennsylvania.
The University of Chicago is back in the news after having the highest rate of going on ambulance bypass in the state of Illinois. The article states that University of Chicago diverted ambulances for 1,764 hours between Jan 1 and Nov 30 this year, adding up to being on ambulance bypass 22% of all available hours. The runner up was Christ Hospital in the South Chicago suburbs that was on bypass for 706 hours or about 9% of the time. Most of the other Illinois hospitals had bypass rates of less than one percent. The article describes how many patients – even those with insurance – wait 24 hours or more to get a hospital bed.
Only two hospitals in NorthWest Illinois went on diversion at all and those hospitals were on diversion for 12 and 17 hours respectively.
Excellent article in the Flagler College newspaper about how the health care plan will affect access to care. According to proponents of the Obama plan, such as US Senators Tom Coburn, MD (a family practitioner) and John Barrasso, MD (an orthopedist), patients only go to the ED because federal law requires that they receive treatment there. Insurance expansion will allegedly decrease waiting times and tame overflow.” If these forward-thinking representatives of ours took some time out of their day to actually talk to patients who already have the insurance they’re pushing, they would see that expanding insurance will only increase the strains on the emergency departments because there are few if any community physicians willing to put up with the byzantine rules and low reimbursement from government insurance. The article gives a couple of examples about how the current system has already played out with a couple of patients.
Get ready for a ride, folks. Then again, Dr. Barrasso was a rodeo doctor, so he’s had some practice already.
Patient pens letter of complaint to newspaper because some “barely understandable … foreign doctor” comes to take care of his wife after a knee operation rather than their own family physician. Medical care is becoming “too impersonal,” he writes.
Sorry to burst your bubble, sir, but the Marcus Welby days are long gone. Patients now drop their physicians like they drop garbage in the trash any time their insurance changes. If you go to a university hospital, the doctor that spends the most time with you will probably be a resident. Once that resident graduates, you’ll get a different doctor. And the insurance that you have pays a pittance for providing care to patients in hospitals and it doesn’t compensate your doctor for time away from his practice or for all the phone calls he gets in the middle of the night. Office-based physicians have less and less incentive to take care of their patients in the hospital.
We reap what we sow.
Let the patient die or you will no longer be considered a Catholic hospital. A pregnant woman at St. Joseph’s Hospital in Phoenix was diagnosed with pulmonary hypertension. Pregnancy makes the condition worse, and may cause maternal death. Physicians consulted a member of the hospital’s ethics committee and then terminated the pregnancy. Bishop Thomas Olmstead demanded that the hospital repent for this “grave scandal to the Christian faithful,” and if it did not meet his many other demands, threatened to suspend his endorsement of the hospital and warn the members of the diocese that the hospital no longer qualifies as a “Catholic” hospital.
Posted in Healthcare Update | 6 Comments »
Wednesday, December 15th, 2010
During my last shift, seven of the first eight patients that I treated had injuries from falls on the ice. Elbow fracture, elbow dislocation, two hip fractures, coccyx (tailbone) fracture, depressed skull fracture, a few back pains … and a partridge in a pear tree.
When it snows out, the snow is slippery. When you compress snow by walking or driving over it, the snow stays slippery. When the sun comes out and turns the top layer of snow kind of a clear color, the snow still stays slippery. If you walk on any of these substances, your feet will slip.
Even Ms. WhiteCoat slipped on the ice and fell on her hip when she was getting groceries out of the truck. Busted her cell phone all to smithereens, but at least she’s OK.
So here’s my suggestion for a good stocking stuffer: Shoe Cleats.
I’m not going to give you any links because I don’t want to be accused of a conflict of interest by the FTC or whatever other blogger police are out there. Go online and use your favorite search engine that doesn’t track all of your online movements [cough cough Scroogle cough hack IX Quick] and do a search for “shoe cleats” or “traction cleats” or “fishing treads.” Some sporting goods stores even have them. Then buy some and put them in your family’s stockings or even give them as an early present – especially your independent elderly family members.
They may look dorky, but the $20 you spend on them is a heck of a lot better than the $20,000+ for surgery and the weeks in rehab that will be needed if someone falls and busts a hip.
Trust me. The operating rooms are overbooked and the ortho docs are talking about all the new cars and vacation villas they’re planning to buy.
Posted in Medical Topics, Random Thoughts | 16 Comments »
Tuesday, December 14th, 2010
As more and more state databases come on line, those “patients” who feign pain seeking narcotic pain medications are finding it more and more difficult to find prescribers willing to oblige them. As a result, the patients are adapting by suffering acute injuries for which they need immediate narcotic pain medications to relieve their suffering.
Reality check: One or two falls is one thing. When you call around to other hospitals and to the physicians listed on the state databases and find that the patient has “fallen” a half dozen times in the past 10 days, it is quite another.
One such unsteady patient was brought by ambulance after falling on the ice. His feet slipped out from under him and he fell flat on his back “like one of those Dudley Doo-Right cartoons.” At least his description was colorful.
When the paramedics arrived on the scene, he gave them a hard time. First mistake. Dropping F-bombs, yelling at them, telling them he was hurt all over and not to move him. Well, they decided to look for injuries in the field, and in doing so cut off his clothing – including his down coat.
When he arrived, it looked like the Incredible Hulk had been attacked by Angry Birds. There was a trail of goose down wafting to the floor as the stretcher was wheeled into a room.
Immediately, the patient began demanding pain medication for his 10 out of 10 pain all over. He stated that he could not move because the pain was so severe. We stated that we needed to assess him for injuries, first. He then threatened to leave the hospital. We told him that was his choice, but he would have to sign out against medical advice. Then he said that his pain was too severe for him to move. He settled on repeatedly demanding that we call the ambulance back to take him to the hospital across town. Sorry, sir, but that isn’t happening.
We dutifully began trying to undress him when then the emergency department tech came into the room and asked with a smirk …
“Who molted?”
That comment must have triggered a release of endorphins from the patient’s pituitary gland. Suddenly he sat up in bed with rage in his eyes.
“F–k YOU!” The patient yelled.
The tech then walked back out of the room and could be heard down the hall asking …
“Anyone got some hot tar?”
Yet another release of endorphins. The patient was suddenly able to get up off the cart and rip off his cervical collar. Seeing that he was able to spread goose down with each and every movement of his arms, the patient then stormed out of the emergency department cursing, shrugging his shoulders, and flapping his arms as if he were a reincarnation of some extinct dodo bird attempting his virgin flight. I have to admit that I was laughing while watching him walk out the door flapping his arms. You can’t appreciate it without seeing it.
The nursing supervisor happened to witness the patient’s display and his miraculous recovery from whole body pain so severe that he couldn’t move merely minutes before.
She casually turned to one of the nurses at the desk and asked …
“Jeez. What ruffled his feathers?”
Posted in Funny, Patient Encounters | 11 Comments »
|
|