WhiteCoat

Archive for September, 2011

Tylenol, Anyone?

Wednesday, September 14th, 2011

A patient comes into the emergency department holding his jaw.

He has had a chronic toothache for the past two weeks. We looked up his old records and he had been coming to the emergency department with toothaches and back pain for the past four years.

He has a dentist appointment scheduled at an out of town clinic for a week from Monday. He just needs enough pain medicine to hold him over until that time. After all, he’s been “popping Tylenols like candy” and they haven’t helped him one bit.
“Exactly how much Tylenol are you taking?”
“I’ve gone through 3 or 4 hundred in the past week. I’ve probably taken 50 or so in the past day or so.”
“You mean ‘fifteen’, as in 1-5?”
“No, fifty … like 5-0.”
“OK, well, we’re going to need to check your liver enzymes and get a Tylenol level on you to make sure that you don’t need a liver transplant. Taking that much Tylenol can be potentially deadly.”
“OK, whatever. Can I at least get some medicine for my pain?”
“Sure.”

I then took out a needle, drew up some Marcaine, and performed a mandibular block on him.
The pain was gone, but he didn’t seem happy.

About 45 minutes later, his Tylenol level and liver enzymes came back.
Anyone want to guess what they were?

Zero?!?!! I was shocked. Normal!?!?! Thank goodness.

“Well, your Tylenol level is zero, so there’s no Tylenol in your body.”
“Yeah, well they were generic.”
“Generic Tylenol still has Tylenol in it.”
“Yeah, not as much as the real stuff, though. Can I get something stronger for the pain?”
“Since you have already stated that you were overdosing on medications, I am hesitant to give you anything stronger for your pain. I can make a call and try to get you into the County Dental Clinic in a couple of days, though.”
“This is bull****. I’m going to sue you and this damn hospital for not treating my pain.”
“You already told me that the pain was gone after the shot I gave you.”
“You’re NOT giving me anything to TAKE HOME!”
“I’m sorry, I’m just not comfortable prescribing you additional medication, especially when all these doctors are being charged with crimes when their patients overdose.”

He stormed out of the emergency department cursing at all of us.

The nurse came up to me afterwards and said “You could have at least written him a prescription for some Tylenol.”

Funny.

This and all posts about patients may be my experiences or may be submitted by readers for publication here. If you would like to have a patient story published on WhiteCoat’s Call Room, please e-mail me.

Healthcare Update — 09-12-2011

Monday, September 12th, 2011

See much more health-related news from around the web at the Satellite Edition of this week’s update at ER Stories.net.

Plaintiffs prepare to seize Ohio obstetrician’s assets to collect $9.7 million judgment against her. Personal vehicle and other personal property are all being targeted. Court hearing set to determine how much of doctors wages will be garnished.

Woman dies in emergency department after injecting hot beef fat into her face at home. Actually, a colon rupture caused her death, but hot beef fat under her facial skin? I bet that at least half of you are sitting here right now wondering if it helped her appearance. I’m sure that I won’t be the only one searching the internet to find a picture of what she looked like before her unfortunate demise.

That high risk pool with the new health care plan is good in theory, but when it was implemented in Ohio, the state quickly found that costs were much higher than expected. As a result, enrollment in the pool will be limited to less than half as many patients as initially expected and costs for those enrollees is rising steadily. Some patients have to opt out of the pool because they “just can’t afford the premium.”
Kind of flies in the face of President Obama’s promise that “if you don’t have insurance, you’ll finally be able to afford insurance,” doesn’t it?

New danger for blood tranfusions. Babesiosis transmission increased from 35 cases between 1979 and 2000 to 130 cases between 2000 and 2009. By no means an epidemic, but should blood donors now be screened for the disease?

There is such a shortage of emergency department beds in Australia that doctors are sewing patients up on stretchers in the ambulance bay. Picture proves it.

“Robin Hood” legislation coming to Massachusetts? One legislator wants to require insurance companies to cut payments to most expensive hospitals and use the money to increase payments to the least expensive hospitals. Are bows and arrows included?

I see an EMTALA investigation coming. Ambulance called to hospital to transport seizure patient inside hospital from doctor’s office on one floor to emergency department on the floor below. Hospital “policy” prevents emergency department staff from leaving the ED to get a patient.
I’m betting that policy will be changed rather quickly after the JCAHO clipboard brigade swoops down on this place.

It is apparently OK to attempt to stab police officers and staff in California emergency departments if you are in the throes of severe alcohol withdrawal. Contra Costa County paid $1.475 million to family of man who was trying to stab police and was subsequently shot five times by the officers. The family’s lawsuit alleged that deputies should have consulted with hospital staff members about the patient’s condition (a HIPAA violation) before shooting him. Because they didn’t do so, officers failed to recognize that the patient was “in the throes of severe alcohol withdrawal.” Exactly how does that make a difference if the lives of the officers and staff are at risk?

Family reunions must be miserable. With minimal regulations in place for sperm donors, some donors can have as many as 150 children.
Imagine having a crush on someone who later turns out to be your half-sibling.

Atlanta-area hospitals playing hot potato with unfunded dialysis patients. The patients go to the emergency department for dialysis and hospitals turn many of them away, saying that they “aren’t critical enough.
Later, word of a compromise made for some patients.

Interesting and informative round table discussion about “defensive medicine” – if you believe that it exists.

Very well-written article about how Accountable Care Organizations can increase liability for doctors and the organizations. As liability increases, look for the many unintended consequences to occur as groups and doctors try to avoid liability. Return to your seats and buckle in, folks, the ride is going to get bumpy.

Does “treat-em and street-em” edict from hospital amount to actionable offense? We’ll soon find out. Emergency physician sues hospital after pay structure changed to reward docs on how many patients they see per hour.
Having a heart attack? You’ll just need to wait. I have to see those three kids with stuffy noses and write a few prescriptions to those drug seekers first so that I can make my student loan payments this month.

Walgreens Blows It

Thursday, September 8th, 2011

Scanning the news this morning and found a story that really bothered me.

Walgreens fired one of its Benton Harbor, Michigan pharmacists. No big news there.

However, the reason the pharmacist was fired was more of a story. Walgreens fired the pharmacist for thwarting a robbery.

Video posted on the mlive.com site shows two hooded thugs running into the store with guns. They took one or two employees hostage and, when they saw the pharmacist behind the counter, one jumped over the counter to presumably take the pharmacist hostage, too. The robber tried to shoot, but his gun jammed.

That’s when pharmacist Jeremy Hoven whipped out his own handgun and shot back.

The robbers ran away with their tails between their legs.

Walgreens has now terminated Hoven’s employment because Hoven violated Walgreen’s “non-escalation” policy.

Exactly how much more “escalated” can things get after someone tries to shoot you dead at your job? It’s not like Hoven detonated a bomb or anything.

Walgreens management is dead wrong on this move. I understand the reasoning behind not wanting to encourage shootouts in the store, but the right of employees to take steps to avoid being found amongst a group of employees in a storage room with bullet holes in the head trumps that reasoning every time.

It’s almost as if the policy is saying “come rob us, our employees won’t shoot back!”

Multiple commenters to the article said that they will take their business elsewhere.

If Walgreens doesn’t rectify this situation quickly, I’ll likely add my name to that list.

Sappy Dog Blogging

Tuesday, September 6th, 2011

I’m appropriating the title of this post from William the Coroner who likes to post pictures of his cats on Fridays.

This isn’t going to turn into a blog about my animals, I promise.

However … when I got home from running errands this afternoon, I walked into our basement to find something that I found utterly frustrating and funny – at the same time. And I swear that I didn’t retouch the picture or the scene.

Our beloved new puppy was nowhere to be found on the main floor of our house. She wasn’t sleeping in her cage. She wasn’t accidentally locked in our closet upstairs. So I went into our basement to look for her. She and our other dog like to run around down there. When I got down the stairs, I found her chewing … not on one of the 15 or 20 chew toys that we have purchased for her, but instead on another roll of toilet paper. This is a daily thing. It’s like she’s part gerbil and has this incredible urge to make bedding for herself, but then forgets where to put the bedding.

I ran back up the stairs to get my camera – half laughing and half cussing. Only when I returned and began to frame the picture did I notice the title of the book that was laying on the ground in the midst of the mess.

I think that I’m going to start chewing on that.

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EMR Survey

Monday, September 5th, 2011

I was asked to post a short survey for those of you who use electronic medical records.

How does EMR use affect quality and delivery of health care that you provide? There are a total of about 20 questions and it should take you 2-3 minutes to answer them. The results will be published in a couple of weeks.

If you’d like to provide input, the link is below.

http://www.softwareadvice.com/articles/medical/benefits-of-emr-software-survey-1081611/

Healthcare Update — 09-05-2011

Monday, September 5th, 2011

See more news stories at the Satellite Edition of this week’s update over at ER Stories.net.

Patients gone wild CAUGHT ON VIDEO. It’s like a Jerry Springer show in the hospital waiting room.
Check out the one guy stabbing the other with what appears to be a hair pick beginning at the 1:05 mark.
Another point from the video: One rule of crowd control in the ED is to keep unstable situations out of the treatment areas. They should not have opened those doors into the treatment area around the 2:40 mark so that everyone could run inside. If providers in the main room get injured in a subsequent melee, they can’t provide medical care, which compromises the whole situation even further.

More international patients gone wild. Australian nurses get “bitten, punched and slapped and have objects thrown at them.” They’re afraid to make reports because of fears about causing “issues with management.” One nurse is quoted as saying ”(A nurse who) got strangled never reported it to the police, and we weren’t allowed to make any of the public aware of the violence that we … come up against because then we could end up in court.”
What a pathetic double standard.

You doctors in Florida think that your malpractice caps are safe? Think again. They’re getting challenged by the plaintiff’s bar. Move to another state while you have a chance.

Some Florida doctors already getting the hint. Three University of Florida transplant surgeons suddenly leave the state and U of F has to shut down its liver-pancreas transplant program. 68 people on the liver-pancreas waiting list now in limbo as University of Florida tries to persuade other transplant surgeons to come to the state.
The surgeons aren’t saying why they left so suddenly.
But … if the surgeons left due to malpractice issues in Florida, and if any of the 68 people waiting for transplants voted in favor the “three strikes” law, wouldn’t it be ironic that the patients’ votes may have contributed to their own lack of medical care?

(more…)

Pearls of Wisdom

Sunday, September 4th, 2011

I found these on my computer while looking for a medical article.

PEARLS OF WISDOM
•The only time you run out of chances is when you stop taking them.

•Making a living is not the same thing as making a life.

•Every exit is an entrance to someplace else.
•Your self-worth is more important than you net worth
•Anger is like the blade of a knife – difficult to hold on to without harming yourself
•You can’t smooth out the surf, but you can learn to ride the waves.
•Look at life through the windshield, not through the rear view mirror.
•Don’t try to change the wind. Change the sails.

More Florida Medical Follies

Saturday, September 3rd, 2011

Yet another reason to stay away from Florida if you are a physician. The inspectors and health care agencies down there leave quite a bit to be desired.

The Florida Agency for Healthcare Administration cited an emergency department’s staff for failing to give “adequate care” to 13 week pregnant patient before she had miscarriage of twins.

The timeline of events for the patient was outlined in this article.

At 9:45 a.m. the patient came to the emergency department with pelvic pain and vaginal bleeding.
At 10:30 a.m., the patient was diagnosed with pain and bleeding, a urinalysis and a battery of blood tests ordered, but there was no test ordered that would have revealed her glucose level. There was also no discussion of whether to discontinue or maintain the patient’s insulin pump. Ultrasound tests were ordered, then changed, which “caused a delay.”
At 11:45 a.m., the patient was bleeding heavily and was “in obvious labor” according to state inspectors. The ultrasound scan showed both fetuses had normal heart rates. The state inspectors stated that the emergency physician “failed to initiate any immediate response to the ultrasound report, the patient’s continued labor pains and the profuse bleeding.”
At 12:25 p.m., the physician performed a pelvic exam and suctioned some large blood clots from the vaginal canal. The patient then “spontaneously aborted one of the fetuses.” Inspectors noted that the patient was not informed of any risks of performing a pelvic exam, nor did she give informed consent for the pelvic exam.
A second ultrasound was ordered.
By 2 p.m., the second ultrasound showed a normal heartbeat in the remaining fetus. At that point “the doctor took no steps to stop labor or maintain the second pregnancy.” Additionally, the emergency physician’s report showed that the second fetus had no heartbeat, which conflicted with the radiologist’s report.
At 4 p.m., the patient’s blood-sugar level was measured and found to be “critically low.” She then received orange juice and IV dextrose.
At 5:30 p.m., an obstetrician arrived and performed a pelvic exam. He ordered no additional procedures or medications.
At 6:15 p.m., the woman passed the second fetus.

The inspectors stated that the physician failed to monitor blood sugar levels, failed to respond to the patient’s bleeding and pain, and failed to intervene to stop her labor.

In eight of ten other cases that inspectors reviewed, the hospital was cited for failing to document the amount of the patient’s blood loss, failing to record vital signs, and failing to record other case information.

We need more information about the other cases, but even without extra information, I’m still calling out the inspector and the Florida Agency for Healthcare Administration. Many of these citations are uninformed and inappropriate.

#1 No discussion documented about whether to continue or discontinue the patient’s insulin pump.
Such discussions are rarely held in the emergency department. Should the patient’s blood glucose have been checked sooner? Probably. However, if a patient is not having symptoms suggestive of low blood glucose, how often should the glucose level be checked — especially with an unrelated complaint? Should hospitals be cited when glucose levels aren’t checked in a diabetic patient with an ankle sprain or laceration?

#2 The emergency physician “failed to initiate any immediate response to the ultrasound report, the patient’s continued labor pains and the profuse bleeding.”
How much bleeding was there? What were the patient’s vital signs? Notice how the report is vague about the findings? Also notice how the report doesn’t state what the emergency physician should have done, and only made vague accusations about what the emergency physician didn’t do? Expert testimony like this in court would be tossed. In state investigations, it is apparently normal procedure. The treatment of bleeding during a miscarriage is generally either letting the fetus pass or performing a D and C.

#3 The patient was not informed of the risks and benefits of performing the pelvic exam and did not give informed consent.
This citation is so far out in left field, that it makes me wonder whether the inspector knows anything about medicine. It also puts the emergency physician in a no-win situation. Let’s say that the patient doesn’t consent to a pelvic exam – even though she’s having vaginal bleeding. Then the physician would have been cited for failing to do the pelvic exam.
But the physician didn’t discuss the risks and benefits of pelvic exams? OK, oh wise state inspector … what are the risks and benefits that the physician egregiously failed to discuss? Again, you and your department allege error, but then fail to provide all of us other dangerous physicians with the proper procedures to use.
Then there was no consent on the chart. The concept of “implied consent” is well established. If a patient with a gyne problem is told that the physician wants to perform a gyne exam and she gets up in the stirrups, chances are pretty good that she has consented to the exam. But, oh wise state inspector … what procedures require consent and do not require consent? Educate all of us dangerous practitioners. While you’re at it, give us some shred of written documentation that supports your assertions.

#4 After the patient passed one fetus, “the doctor took no steps to stop labor or maintain the second pregnancy.” This has to be the nadir of medical misinformation. Most pre-med college students know that a fetus is not viable until roughly 24 weeks of gestation. If a woman is having labor with a gestation less than 20 weeks, it is called a miscarriage. There is no treatment to save the pregnancy. A 13 week fetus is never, and will never be, viable outside of the uterus — unless the patient is a lion or some other member of the animal kingdom with a short gestation.
So, oh wise state inspector, exactly how should medical personnel “intervene” to stop the labor of a patient who is 13 weeks pregnant? You’ve accused the medical staff of doing something wrong, what should they have done different?

To illustrate the problems in lay terms, imagine being arrested for failing to drive the correct speed. You aren’t told what the correct speed is, you just have to pay a fine because you weren’t driving the correct speed. You have to apologize and promise to drive the correct speed in the future in order to keep your driver’s license.
Or imagine that you were arrested for failing to properly raise your child. No allegation as to what you should have done different, only the assertion that what you are doing is wrong.
These are they types of allegations that the inspector is making against the medical staff in many of these instances.

I hope that everyone realizes the significant effect that “investigations” such as this have on the access to medical care in the communities.

Doctors are publicly accused of inappropriate medical care.
The public trusts that the publicized accusations are accurate … when they may not be accurate.
Public perception that medical care at a hospital or by a caregiver is “bad” then increases.
Hospitals then increase expenditures to correct the publicized “bad” care and to comply with inane and unsubstantiated governmental citations.
Fewer funds are then available to provide medical care.
More doctors leave the state or leave medicine entirely because they’re sick of the administrative burdens.
More hospitals close.
Less care is available.
Safety is paradoxically worsened because fewer providers are available to manage patients.

Oh and throw in some unjustified lawsuits as well. You know that if a governmental agency states that doctors “didn’t do anything” to stop a patient’s 13 week old miscarriage, however uneducated and inappropriate the statement may be, the patient is going to believe that she was wronged and will find a malpractice attorney to file a suit against the physician.

Don’t take this post as me advocating for less oversight of medical practice in the states. I fully believe that there needs to be oversight of medical care and that dangerous physicians need to either improve or have action taken against their licenses. Investigations need to be based in sound medical practice, though.

The issue I have here is that the investigator in this case made multiple vague unsubstantiated and medically inappropriate opinions about several providers’ care and those opinions were taken as fact when instead they should have been recognized largely as calumny. Based on the investigator’s calumny, the hospital was cited and the medical practitioners were publicly chastised. I’d bet that there was action taken against the providers at work as well.

By the way, if someone can get me a copy of this inspector’s actual report, I’d love to post it for further discussion.

Yep, between the “three strikes” rule, the criminalization of medicine, the high medical malpractice premiums, and the quality of the state inspections, doctors would be plum crazy to practice medicine in Florida right now.

Sorry, Senator Bill Nelson, things like this are going to drive doctors away from a state that “desperately needs more doctors.” Have fun rearranging the deck chairs on your Titanic, though.

 

WTF Moments #989 and #990

Friday, September 2nd, 2011

A man hurriedly walks into the emergency department, comes up to the triage window, bangs on the bell several times even though the nurse is sitting right there and says in a loud voice “Ma’am! I need a denture cup real quick!”
I’m still having difficulty figuring out the emergency that requires a stat denture cup.
He never came back after getting a styrofoam cup.

Later in the day, I’m dictating a chart note. A man was in his garage using a power drill when the bit slipped and cut his finger.
I dictated “Patient was using a power drill in his garage.”
Dragon NaturallySpeaking Medical Edition came up with “Patient was using a power drill on his crotch.”
Glad I caught that one.

Personal Update

Friday, September 2nd, 2011

Have so many posts lined up, but unfortunately little time to write them.

In the past week, I have worked 36 hours, taught for a day at one school, given a lecture at another school, been the official videographer for my son’s football team, ran around helping a friend get his ice cream shoppe ready to open (hopefully today), been in court, and had meetings with a school principal about some little miscreant who is bullying my daughter. Today I have the honor of being Mrs. WhiteCoat’s office nurse since her nurse is out sick.

So life is busy and has its ups and downs, but overall, life is good.

Someone asked for pictures of our new puppy who isn’t so little any more. She was 11 pounds when we got her. Now, she’s almost 40 pounds and she’s a little imp. We have a couple of dozen chew toys for her yet she has this fondness for bathroom tissue. She grabs the end of it and pulls trails of toilet paper all over the house.  The picture below is her trying to lay in the dog bed we purchased when we first took her home. She loves chewing on the sides of the bed, so we don’t get rid of it, but she’s a wee too big for the bed now.

More to tell, but it is time to don my white cap and head to work.

 

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